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Conference or workshop publication

Britsch, Johannes ; Kölmel, Bernhard From CRM to xRM: Managerial trends and technological challenges on the way to anything relationship management. Cunningham, Paul No. 143 In: eChallenges 2011 : conference and exhibition, 26-28 October, Florence, Italy; conference proceedings (2011) Dublin eChallenges 2011 (Florence, Italy) [Conference or workshop publication]

Deibert, Sina ; Rothlauf, Franz On the Benefit of Using Mobile Technologies in Business Processes. Cunningham, Paul Information and Communication Technologies and the Knowledge Economy 3 1721-1728 In: Exploiting the knowledge economy : issues, applications, case studies (2006) Amsterdam [u.a.] [Conference or workshop publication]

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