Professionelles Beschwerdemanagement- Mehr als reine Wiedergutmachung!


Homburg, Christian ; Schäfer, Heike ; Schneider, Jürgen


Document Type: Article
Year of publication: 2001
The title of a journal, publication series: Service Today
Volume: 15
Issue number: 4
Page range: 28-32
Place of publication: Waltrop
Publishing house: ISB-Verl.
ISSN: 1869-3024
Publication language: German
Institution: Business School > ABWL u. Marketing I (Homburg)
Subject: 330 Economics

Dieser Eintrag ist Teil der Universitätsbibliographie.




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Homburg, Christian ; Schäfer, Heike ; Schneider, Jürgen (2001) Professionelles Beschwerdemanagement- Mehr als reine Wiedergutmachung! Service Today Waltrop 15 4 28-32 [Article]


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