Web-Enabled Voice over IP Call Center - An Open Source Based Implementation


Kuhlins, Stefan ; Gutacker, Didier


Document Type: Conference or workshop publication
Year of publication: 2001
Book title: Networking - ICN 2001 : First International Conference on Networking, Colmar, France, July 9 - 13, 2001; proceedings
Volume: 2
Page range: 590-598
Author/Publisher of the book
(only the first ones mentioned)
:
Lorenz, Pascal
Place of publication: Berlin [u.a.]
Publishing house: Springer
ISBN: 3-540-42303-6
Publication language: English
Institution: Business School > Wirtschaftsinformatik III (Schader -2015)
Subject: 330 Economics
Individual keywords (German): Internetprotokolle , Sprachliche Kommunikation
Additional information: Lecture notes in computer science ; 2094

Dieser Eintrag ist Teil der Universitätsbibliographie.




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Kuhlins, Stefan ; Gutacker, Didier Web-Enabled Voice over IP Call Center - An Open Source Based Implementation. Lorenz, Pascal 2 590-598 In: Networking - ICN 2001 : First International Conference on Networking, Colmar, France, July 9 - 13, 2001; proceedings (2001) Berlin [u.a.] [Conference or workshop publication]


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