Value-Added Recovery Services - Creating Customer Delight through Failures

Donnevert, Tobias ; Hammerschmidt, Maik

Document Type: Conference or workshop publication
Year of publication: 2007
Book title: Flexible marketing in an unpredictable world : proceedings of the 36th EMAC conference held 22-25 May 2007, Reykjavik, Iceland
The title of a journal, publication series: Proceedings of the 36th EMAC Conference
Place of publication: Reykjavik
Publishing house: Reykjavik Univ.
ISBN: 997-99483-5-3
Publication language: English
Institution: Business School > ABWL u. Marketing II (Bauer 1993-, Em)
Subject: 330 Economics

Dieser Eintrag ist Teil der Universitätsbibliographie.

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