Value-Added Recovery Services - Creating Customer Delight through Failures

Document Type:	Conference or workshop publication
Year of publication:	2007
Book title:	Flexible marketing in an unpredictable world : proceedings of the 36th EMAC conference held 22-25 May 2007, Reykjavik, Iceland
The title of a journal, publication series:	Proceedings of the 36th EMAC Conference
Place of publication:	Reykjavik
Publishing house:	Reykjavik Univ.
ISBN:	997-99483-5-3
Publication language:	English
Institution:	Business School > ABWL u. Marketing II (Bauer Em)
Subject:	330 Economics

Dieser Eintrag ist Teil der Universitätsbibliographie.

BASE: Donnevert, Tobias ; Hammerschmidt, Maik

Google Scholar: Donnevert, Tobias ; Hammerschmidt, Maik

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