Enterprise systems and innovations


Engelstätter, Benjamin


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URL: http://ub-madoc.bib.uni-mannheim.de/2634
URN: urn:nbn:de:bsz:180-madoc-26349
Document Type: Working paper
Year of publication: 2009
Publication language: English
Institution: Sonstige Einrichtungen > ZEW - Leibniz-Zentrum für Europäische Wirtschaftsforschung
MADOC publication series: Veröffentlichungen des ZEW (Leibniz-Zentrum für Europäische Wirtschaftsforschung) > ZEW Discussion Papers
Subject: 330 Economics
Classification: JEL: O31 M20 L10 ,
Subject headings (SWD): Deutschland , Betriebliches Informationssystem , Computerunterstütztes Verfahren , Innovation , Enterprise-Resource-Planning , Supply Chain Management
Keywords (English): Innovation , product innovation , process innovation , enterprise systems , selectivity , enterprise resource planning , supply chain management
Abstract: This paper analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and firms’ innovational performance. It studies whether the enterprise systems have impacts on process as well as product innovations. Using German firm-level data, the results show that ERP and SCM systems foster the firms’ likelihood to generate process innovations. In addition, ERP systems also show a positive impact on process innovation intensity. These results do not only emerge for the short-run of two years or less but remain also stable in the long-run of two to four years. Concerning product innovational performance only, CRM systems increase the firms’ likelihood to acquire product innovations, although the impact only emerges for the short-run and vanishes if the long-run perspective is taken into account.
Additional information:

Das Dokument wird vom Publikationsserver der Universitätsbibliothek Mannheim bereitgestellt.




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Engelstätter, Benjamin (2009) Enterprise systems and innovations. Open Access [Working paper]
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