Management von Kundenzufriedenheit in der Hotelbranche


Bauer, Hans H. ; Keller, Thomas ; Falk, Tomas



Document Type: Book chapter
Year of publication: 2008
Book title: Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Page range: 529-548
Author/Publisher of the book
(only the first ones mentioned)
:
Homburg, Christian
Place of publication: Wiesbaden
Publishing house: Gabler
ISBN: 978-3-8349-0808-7
Edition: 7.
Publication language: German
Institution: Business School > ABWL u. Marketing II (Bauer Em)
Subject: 330 Economics

Dieser Eintrag ist Teil der Universitätsbibliographie.




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Bauer, Hans H. ; Keller, Thomas ; Falk, Tomas (2008) Management von Kundenzufriedenheit in der Hotelbranche. Homburg, Christian Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen Wiesbaden 529-548 [Book chapter]


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