The service quality-satisfaction link revisited: exploring asymmetries and dynamics

DOI:	https://doi.org/10.1007/s11747-009-0152-2
URL:	https://link.springer.com/article/10.1007/s11747-0...
Additional URL:	https://www.researchgate.net/publication/225110555...
Document Type:	Article
Year of publication:	2010
The title of a journal, publication series:	Journal of the Academy of Marketing Science
Volume:	38
Issue number:	3
Page range:	288-302
Place of publication:	New York, NY
Publishing house:	Springer Science + Business Media LLC
ISSN:	0092-0703 , 1552-7824
Publication language:	English
Institution:	Business School > ABWL u. Marketing II (Bauer 1993-, Em)
Subject:	330 Economics

Dieser Eintrag ist Teil der Universitätsbibliographie.

BASE: Falk, Tomas ; Hammerschmidt, Maik ; Schepers, Jeroen J. L.

Google Scholar: Falk, Tomas ; Hammerschmidt, Maik ; Schepers, Jeroen J. L.

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