Managerial interventions in multicultural virtual teams: A review and synthesis of the literature

Li, Ye ; Müller, Benjamin ; Maedche, Alexander

20111115_Managerial_interventions_in_MVT.pdf - Published

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URN: urn:nbn:de:bsz:180-madoc-321265
Document Type: Working paper
Year of publication: 2012
The title of a journal, publication series: Working Paper Series in Information Systems
Volume: 004
Place of publication: Mannheim
Publication language: English
Institution: Business School > Wirtschaftsinformatik IV (Mädche -2015)
MADOC publication series: Area Information Systems and Institute for Enterprise Systems > Working Paper Series in Information Systems
Subject: 600 Technology
Keywords (English): Managerial intervention, Technology adaptation, Multi-cultural virtual team, Global virtual team, Extended adaptive structuration theory, Literature review
Abstract: Teams distributed across cultural, geographic and temporal boundaries, also known as multi-cultural virtual teams (MVTs), have been prevalent in international organizations. To provide guidance for MVT managers and support accumulation of prior experience, we establish a management model based on the extended adaptive structuration theory (EAST) and verify the model with 55 empirical studies from leading publications in related fields. The findings contribute a comprehensive set of empirically verified managerial intervention in MVTs and suggest that managers can improve MVT outcomes through manipulating five sets of struc-tural characteristics (i.e., organization, team, individual, technology and task) before and dur-ing the task process. Based on the findings, we generate a holistic view of managerial inter-vention, which explains the mechanisms of managerial intervention in MVTs.

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