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Process visibility - towards a conceptualization and research themes
Berner, Martin
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Graupner, Enrico
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Maedche, Alexander
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Müller, Benjamin
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URL:
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http://aisel.aisnet.org/icis2012/proceedings/Resea...
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Document Type:
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Conference or workshop publication
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Year of publication:
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2012
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Book title:
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Proceedings of the International Conference on Information Systems, ICIS 2012, Orlando, USA, December 16-19, 2012
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Page range:
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Paper 52
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Conference title:
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ICIS 2012
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Location of the conference venue:
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Orlando, FL
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Date of the conference:
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16.-19.12.2012
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Publisher:
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Joey, F. George
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Place of publication:
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Atlanta, GA
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Publishing house:
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AISeL
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ISBN:
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978-0-615-71843-9
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Publication language:
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English
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Institution:
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Außerfakultäre Einrichtungen > Institut für Enterprise Systems (InES)
Business School > Wirtschaftsinformatik IV (Mädche 2009-2015)
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Subject:
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650 Management
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Abstract:
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Although various dedicated software packages provide analytical information about
business processes, the underlying concept unifying these approaches remains vague
and has not yet been conceptualized explicitly. We suggest Process Visibility as a
possible approach and conceptualize it based on an analysis of existing software
packages and literature. Our analysis found that the established differentiation of
software packages vanishes towards Process Visibility. This is due to an integration of
transactional and analytical systems, particularly driven by in-memory databases. Our
literature analysis suggests that Process Visibility provides management and process
workers with the ability to share and access process information in an operational
context. The extent of Process Visibility depends on the degree to which process
information is contextualized, relevant, trusted, timely, and integrated. Based on this
definition, we propose four research themes that call for future research and that will be
addressed in our research project.
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Additional information:
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Online-Ressource
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 | Dieser Eintrag ist Teil der Universitätsbibliographie. |
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