A rolling planning horizon heuristic for scheduling agents with different qualifications

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URL:	https://madoc.bib.uni-mannheim.de/35854
URN:	urn:nbn:de:bsz:180-madoc-358541
Document Type:	Working paper
Year of publication:	2013
Place of publication:	Rochester, NY
Related URLs:	https://doi.org/10.1016/j.tre.2014.05.00...
Publication language:	English
Institution:	Business School > ABWL u. Produktion (Stolletz 2010-)
Subject:	650 Management
Keywords (English):	airport operations management , multiskilled workforce , tour scheduling , check-in counters
Abstract:	This paper presents an optimization model for the tour scheduling problem for agents with multiple skills and flexible contracts in check-in counters at airports. The objective is to minimize the total assignment costs subject to demand fulfillment and labor regulations. In order to solve this problem we develop a rolling planning horizon-based heuristic. Our heuristic is robust and provides near-optimal schedules within reasonable computation time for real-world cases, although the parameter selection is important to its performance. In addition, we discuss the impact of the skill distribution on the scheduling costs for several instances.
Additional information:	Neuere Version in: Transportation Research Part E: Logistics and Transportation Review, 68.2014 s. Verwandte URLs

	Dieser Eintrag ist Teil der Universitätsbibliographie.
	Das Dokument wird vom Publikationsserver der Universitätsbibliothek Mannheim bereitgestellt.

BASE: Stolletz, Raik ; Zamorano, Emilio

Google Scholar: Stolletz, Raik ; Zamorano, Emilio

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