Usability Readiness of German Software SMEs – Three Segments and their Characteristics

Werder, Karl ; Haake, Phillip ; Maedche, Alexander

PDF (MuC 2014 Publication)
20140618_MUC_2014_Usability_Readiness_of_German_Software_SMEs_final.pdf - Published

Download (424kB)

Additional URL:
URN: urn:nbn:de:bsz:180-madoc-366858
Document Type: Conference or workshop publication
Year of publication: 2014
Book title: Mensch und Computer 2014 - Tagungsband : 14. Fachübergreifende Konferenz für Interaktive und Kooperative Medien - Interaktiv unterwegs - Freiräume gestalten
Page range: 185-194
Location of the conference venue: München, Germany
Date of the conference: 31.08.2014
Publisher: Koch, Michael
Place of publication: Berlin
Publishing house: De Gruyter Oldenbourg
ISBN: 978-3-11-034415-8 , 978-3-11-034448-6
Publication language: English
Institution: Außerfakultäre Einrichtungen > Institut für Enterprise Systems (InES)
Business School > Wirtschaftsinformatik IV (Mädche 2009-2015)
Subject: 004 Computer science, internet
Abstract: German small-and-medium sized software companies are facing an increasing pressure by their users with regards to usability expectations. While some software companies still heavily emphasize functional aspects of their products, others have identified the potential of usability to differentiate themselves. The study has an exploratory nature and employs cluster analysis to investigate responses of German SME software companies with a specific focus on usability. We identify three segments of companies, i.e. Usability Sleeper, Usability Executers and Usability Performers. While the first perform worst, the Usability Executers show high usability readiness with regard to software development (SD) processes. Usability Performers further separate themselves through higher employees’ expertise. Subsequent analysis of these sub-segments reveals that business sector and management support are key differentiators amongst them. For practitioners the results presented in this paper describe the characteristics of SME software companies in Germany with mature usability.

Dieser Eintrag ist Teil der Universitätsbibliographie.

Das Dokument wird vom Publikationsserver der Universitätsbibliothek Mannheim bereitgestellt.

Metadata export


+ Search Authors in

+ Download Statistics

Downloads per month over past year

View more statistics

You have found an error? Please let us know about your desired correction here: E-Mail

Actions (login required)

Show item Show item