Project knowledge management while simply playing! Gaming mechanics in project knowledge management systems

Schacht, Silvia ; Maedche, Alexander

Document Type: Book chapter
Year of publication: 2015
Book title: Gamification in Education and Business
Page range: 593-614
Publisher: Reiners, Torsten
Place of publication: Cham
Publishing house: Springer Internat.
ISBN: 978-3-319-10207-8 , 978-331-91020-8-5
Publication language: English
Institution: Business School > Wirtschaftsinformatik IV (Mädche 2009-2015)
Subject: 650 Management
Keywords (English): Gamification , Project Knowledge Management System , Action Design Research , Knowledge Reuse , Project Learning
Abstract: Project knowledge management underlies many issues: lacking time and high ef-fort for documenting project insights, less motivation of project team members to share their knowledge, or the “not-invented-here-syndrome” when employees should reuse project-related knowledge. In consequence, mistakes will be repeated or already known solutions will be reinvented. Since many years, researchers fo-cus their studies in knowledge management in order to solve such issues. Some re-searchers try to understand reasons for insufficient knowledge management or determine factors influencing knowledge creation, documentation, transfer and reuse. Others design information systems aiming to support individuals, teams or organizations to manage what they know. However, as far as we know, no re-searcher considers gamification as possible mechanism to engage and motivate project teams to manage their project-related insights. Although our research orig-inally did not consider gamification we intuitively implemented some typical gamification elements in order to engage individuals to participate in project knowledge management.

Dieser Eintrag ist Teil der Universitätsbibliographie.

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