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Knowing that you matter, matters! : the interplay of meaning, monetary incentives, and worker recognition
Kosfeld, Michael
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Neckermann, Susanne
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Yang, Xiaolan
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URL:
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https://ub-madoc.bib.uni-mannheim.de/37386
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URN:
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urn:nbn:de:bsz:180-madoc-373868
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Dokumenttyp:
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Arbeitspapier
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Erscheinungsjahr:
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2014
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Titel einer Zeitschrift oder einer Reihe:
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ZEW Discussion Papers
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Band/Volume:
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14-097
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Ort der Veröffentlichung:
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Mannheim
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Sprache der Veröffentlichung:
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Englisch
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Einrichtung:
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Sonstige Einrichtungen > ZEW - Leibniz-Zentrum für Europäische Wirtschaftsforschung
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MADOC-Schriftenreihe:
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Veröffentlichungen des ZEW (Leibniz-Zentrum für Europäische Wirtschaftsforschung) > ZEW Discussion Papers
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Fachgebiet:
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330 Wirtschaft
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Fachklassifikation:
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JEL:
C93 , J33 , M12 , M52,
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Freie Schlagwörter (Englisch):
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Meaning , monetary incentives , worker recognition , field experiment
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Abstract:
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We manipulate workers’ perceived meaning of a job in a field experiment. Half of the workers
are informed that their job is important, the other half are told that their job is of no relevance.
Results show that workers exert more effort when meaning is high, corroborating previous
findings on the relationship between meaning and work effort. We then compare the effect of
meaning to the effect of monetary incentives and of worker recognition via symbolic awards.
We also look at interaction effects. While meaning outperforms monetary incentives, the
latter have a robust positive effect on performance that is independent of meaning. In
contrast, meaning and recognition have largely similar effects but interact negatively. Our
results are in line with image-reward theory (Bénabou and Tirole 2006) and suggest that
meaning and worker recognition operate via the same channel, namely image seeking.
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