Asymmetric Effects of Causal Attribution in Service Encounters


Albrecht, Carmen-Maria ; Hattula, Stefan ; Bornemann, Torsten ; Hoyer, Wayne D.



URL: http://adeit.estaticos.econgres.es/2014EMAC/guia20...
Document Type: Conference or workshop publication
Year of publication: 2014
Book title: Paradigm shifts & interactions : conference proceedings : EMAC 2014, European Marketing Academy, 43rd Annual Conference, Valencia, June 3-6
Page range: 165
Date of the conference: June 3-6, 2014
Publisher: Bigné Alcañiz, J. Enrique
Place of publication: Brussels
Publishing house: European Marketing Acad.
ISBN: 978-84-370-9453-3
Publication language: English
Institution: Business School > ABWL, Quantitatives Marketing (Stahl 2013-)
Subject: 330 Economics

Dieser Eintrag ist Teil der Universitätsbibliographie.




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Albrecht, Carmen-Maria ; Hattula, Stefan ; Bornemann, Torsten ; Hoyer, Wayne D. Asymmetric Effects of Causal Attribution in Service Encounters. Bigné Alcañiz, J. Enrique 165 In: Paradigm shifts & interactions : conference proceedings : EMAC 2014, European Marketing Academy, 43rd Annual Conference, Valencia, June 3-6 (2014) Brussels [Conference or workshop publication]


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