Towards a situation-awareness-driven design of operational business intelligence & analytics systems

Nadj, Mario ; Morana, Stefan ; Maedche, Alexander

5-94_DESRIST2015_Towards_a_Situation-Awareness-Driven_Design_of_Operational_Business_Intelligence_&_Analytics_Systems.pdf - Published

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URN: urn:nbn:de:bsz:180-madoc-388607
Document Type: Conference or workshop publication
Year of publication: 2015
Book title: At the Vanguard of Design Science: First Impressions and Early Findings from Ongoing Research : Research-in-Progress Papers and Poster Presentations from the 10th International Conference, DESRIST 2015. Dublin, Ireland, 20-22 May
Page range: 33-40
Date of the conference: 20-22 May 2015
Publisher: Donnellan, Brian
Place of publication: Cork
Publishing house: Univ. College, CORA
ISBN: 978-1-910097-80-9
Publication language: English
Institution: Business School > Wirtschaftsinformatik IV (Mädche 2009-2015)
Subject: 650 Management
Keywords (English): Operational Business Intelligence & Analytics , Design Science , Situation Awareness
Abstract: With the swamping and timeliness of data in the organizational con-text, the decision maker’s choice of an appropriate decision alternative in a given situation is defied. In particular, operational actors are facing the challenge to meet business-critical decisions in a short time and at high frequency. The con-struct of Situation Awareness (SA) has been established in cognitive psychology as a valid basis for understanding the behavior and decision making of human beings in complex and dynamic systems. SA gives decision makers the possibil-ity to make informed, time-critical decisions and thereby improve the perfor-mance of the respective business process. This research paper leverages SA as starting point for a design science project for Operational Business Intelligence and Analytics systems and suggests a first version of design principles.

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