Customer response to interactional service experience - The role of interaction environment

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DOI:	https://doi.org/10.1108/JOSM-07-2015-0215
URL:	https://ub-madoc.bib.uni-mannheim.de/42159
Additional URL:	http://www.emeraldinsight.com/doi/full/10.1108/JOS...
URN:	urn:nbn:de:bsz:180-madoc-421599
Document Type:	Article
Year of publication:	2016
The title of a journal, publication series:	Journal of Service Management
Volume:	27
Issue number:	5
Page range:	704-729
Place of publication:	Bingley
Publishing house:	Emerald
ISSN:	1757-5818
Publication language:	English
Institution:	Business School > ABWL, Quantitatives Marketing (Stahl 2013-)
Subject:	330 Economics

	Dieser Eintrag ist Teil der Universitätsbibliographie.
	Das Dokument wird vom Publikationsserver der Universitätsbibliothek Mannheim bereitgestellt.

BASE: Albrecht, Carmen-Maria ; Hattula, Stefan ; Bornemann, Torsten ; Hoyer, Wayne D.

Google Scholar: Albrecht, Carmen-Maria ; Hattula, Stefan ; Bornemann, Torsten ; Hoyer, Wayne D.

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