Numeracy and the quality of on-the-job decisions : evidence from loan officers


Brown, Martin ; Kirschenmann, Karolin ; Spycher, Thomas


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URL: https://ub-madoc.bib.uni-mannheim.de/43367
URN: urn:nbn:de:bsz:180-madoc-433670
Document Type: Working paper
Year of publication: 2017
The title of a journal, publication series: ZEW Discussion Papers
Volume: 17-026
Place of publication: Mannheim
Publication language: English
Institution: Sonstige Einrichtungen > ZEW - Leibniz-Zentrum für Europäische Wirtschaftsforschung
MADOC publication series: Veröffentlichungen des ZEW (Leibniz-Zentrum für Europäische Wirtschaftsforschung) > ZEW Discussion Papers
Subject: 330 Economics
Classification: JEL: G21 , J24,
Keywords (English): Behavioral banking , numeracy , loan officers , screening
Abstract: We examine how the numeracy level of employees influences the quality of their on-the-job decisions. Based on an administrative dataset of a retail bank we relate the performance of loan officers in a standardized math test to the accuracy of their credit assessments of small business borrowers. We find that loan officers with a high level of numeracy are more accurate in assessing the credit risk of borrowers. The effect is most pronounced during the pre-crisis credit boom period when it is arguably more difficult to pick out risky borrowers.

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Brown, Martin ; Kirschenmann, Karolin ; Spycher, Thomas (2017) Numeracy and the quality of on-the-job decisions : evidence from loan officers. Open Access ZEW Discussion Papers Mannheim 17-026 [Working paper]
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