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Interviewer-respondent interactions in conversational and standardized interviewing
Mittereder, Felicitas
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Durow, Jen
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West, Brady T.
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Kreuter, Frauke
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Conrad, Frederick G.
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DOI:
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https://doi.org/10.1177/1525822X17729341
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URL:
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https://www.researchgate.net/publication/320804852...
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Weitere URL:
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http://journals.sagepub.com/doi/abs/10.1177/152582...
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Dokumenttyp:
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Zeitschriftenartikel
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Erscheinungsjahr:
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2018
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Titel einer Zeitschrift oder einer Reihe:
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Field Methods
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Band/Volume:
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30
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Heft/Issue:
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1
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Seitenbereich:
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3-21
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Ort der Veröffentlichung:
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Thousand Oaks, CA
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Verlag:
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Sage Publications
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ISSN:
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1525-822X , 1552-3969
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Sprache der Veröffentlichung:
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Englisch
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Einrichtung:
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Außerfakultäre Einrichtungen > MZES - Arbeitsbereich A
Fakultät für Sozialwissenschaften > Statistik u. Sozialwissenschaftliche Methodenlehre (Kreuter 2014-2020)
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Fachgebiet:
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300 Sozialwissenschaften, Soziologie, Anthropologie
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Abstract:
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Standardized interviewing (SI) and conversational interviewing are two approaches to collect survey data that differ in how interviewers address respondent confusion. This article examines interviewer–respondent interactions that occur during these two techniques, focusing on requests for and provisions of clarification. The data derive from an experimental study in Germany, where the face-to-face interviews were audio-recorded. A sample of 111 interviews was coded in detail. We find that conversational interviewers do make use of the ability to clarify respondent confusion. Although the technique improved response accuracy in the main study compared to SI, conversational interviewers seem to provide clarifications even when there is no evidence of respondent confusion. This may lengthen administration time and potentially increase data collection costs. Conversational interviewers also employ neutral probes, which are generally associated with standardized interviews, at an unexpectedly high rate. We conclude with suggestions for practice and directions for future research.
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 | Dieser Eintrag ist Teil der Universitätsbibliographie. |
 Suche Autoren in
BASE:
Mittereder, Felicitas
;
Durow, Jen
;
West, Brady T.
;
Kreuter, Frauke
;
Conrad, Frederick G.
Google Scholar:
Mittereder, Felicitas
;
Durow, Jen
;
West, Brady T.
;
Kreuter, Frauke
;
Conrad, Frederick G.
ORCID:
Mittereder, Felicitas, Durow, Jen, West, Brady T., Kreuter, Frauke  ORCID: https://orcid.org/0000-0002-7339-2645 and Conrad, Frederick G.
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