Feeling interrupted - being responsive: How online messages related to affect at work


Sonnentag, Sabine ; Reinecke, Leonard ; Mata, Jutta ; Vorderer, Peter


DOI: https://doi.org/10.1002/job.2239
URL: https://onlinelibrary.wiley.com/doi/full/10.1002/j...
Additional URL: https://www.researchgate.net/publication/320300289...
Document Type: Article
Year of publication: 2018
The title of a journal, publication series: Journal of Organizational Behavior : OB
Volume: 39
Issue number: 3
Page range: 369-383
Place of publication: Chichester
Publishing house: Wiley
ISSN: 0894-3796 , 1099-1379
Publication language: English
Institution: School of Social Sciences > Arbeits- u. Organisationspsychologie (Sonnentag 2010-)
School of Humanities > Medien IV (Vorderer)
School of Social Sciences > Gesundheitspsychologie (Mata 2015-)
Subject: 150 Psychology
Abstract: Being constantly connected to others via e‐mail and other online messages is increasingly typical for many employees. In this paper, we develop and test a model that specifies how interruptions by online messages relate to negative and positive affect. We hypothesize that perceived interruptions by online messages predict state negative affect via time pressure and that perceived interruptions predict state positive affect via responsiveness to these online messages and perceived task accomplishment. A daily survey study with 174 employees (a total of 811 day‐level observations) provided support for our hypotheses at the between‐person and within‐person level. In addition, perceived interruptions showed a negative direct association with perceived task accomplishment. Our study highlights the importance of being responsive to online messages and shows that addressing only the negative effects of perceived interruptions does not suffice to understand the full impact of interruptions by online messages in modern jobs.

Dieser Eintrag ist Teil der Universitätsbibliographie.




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Sonnentag, Sabine ; Reinecke, Leonard ; Mata, Jutta ORCID: 0000-0003-2498-5054 ; Vorderer, Peter (2018) Feeling interrupted - being responsive: How online messages related to affect at work. Journal of Organizational Behavior : OB Chichester 39 3 369-383 [Article]


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