When words hurt - Emotional contagion in a company's Facebook apology

URL:	http://www.acrwebsite.org/volumes/v45/acr_vol45_10...
Additional URL:	http://www.acrwebsite.org/volumes/1024236/volumes/...
Document Type:	Conference or workshop publication
Year of publication:	2017
The title of a journal, publication series:	Advances in Consumer Research
Volume:	45
Page range:	518-519
Conference title:	ACR Annual Conference
Location of the conference venue:	San Diego, CA
Date of the conference:	October 26-29, 2017
Place of publication:	Duluth, MN
Publishing house:	Association for Consumer Research
ISSN:	0098-9258
Publication language:	English
Institution:	Business School > Marketing & Innovation (Kuester 2005-)
Subject:	330 Economics

Dieser Eintrag ist Teil der Universitätsbibliographie.

BASE: Barth, Madeline ; Konya-Baumbach, Elisa

Google Scholar: Barth, Madeline ; Konya-Baumbach, Elisa

ORCID: Barth, Madeline and Konya-Baumbach, Elisa

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