Speech acts in actual processes: Evaluation of interfaces and triggers in ITIL


Tenschert, Johannes ; Rehse, Jana-Rebecca ; Fettke, Peter ; Lenz, Richard



DOI: https://doi.org/10.1007/978-3-319-74030-0_26
URL: https://link.springer.com/chapter/10.1007/978-3-31...
Additional URL: https://www.researchgate.net/publication/322522980...
Document Type: Conference or workshop publication
Year of publication: 2018
Book title: Business Process Management Workshops : BPM 2017 International Workshops, Barcelona, Spain, September 10-11, 2017, Revised Papers
The title of a journal, publication series: Lecture Notes in Business Information Processing
Volume: 308
Page range: 348-360
Conference title: BPM 2017 International Workshops
Location of the conference venue: Barcelona, Spain
Date of the conference: September 10-11, 2017
Publisher: Teniente, Ernest
Place of publication: Cham
Publishing house: Springer
ISBN: 978-3-319-74029-4 , 978-3-319-74030-0
ISSN: 1865-1348
Publication language: English
Institution: Business School > Management Analytics (Juniorprofessur) (Rehse 2020-)
Subject: 004 Computer science, internet
650 Management

Dieser Datensatz wurde nicht während einer Tätigkeit an der Universität Mannheim veröffentlicht, dies ist eine Externe Publikation.




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Tenschert, Johannes ; Rehse, Jana-Rebecca ORCID: 0000-0001-5707-6944 ; Fettke, Peter ; Lenz, Richard Speech acts in actual processes: Evaluation of interfaces and triggers in ITIL. Teniente, Ernest Lecture Notes in Business Information Processing 308 348-360 In: Business Process Management Workshops : BPM 2017 International Workshops, Barcelona, Spain, September 10-11, 2017, Revised Papers (2018) Cham BPM 2017 International Workshops (Barcelona, Spain) [Conference or workshop publication]


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