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Supporting complaint management in the medical technology industry by means of deep learning


Hake, Philip ; Rehse, Jana-Rebecca ; Fettke, Peter



DOI: https://doi.org/10.1007/978-3-030-37453-2_6
URL: https://link.springer.com/chapter/10.1007/978-3-03...
Additional URL: https://www.researchgate.net/publication/334372953...
Document Type: Conference or workshop publication
Year of publication: 2019
Book title: Business Process Management Workshops : BPM 2019 International Workshops, Vienna, Austria, September 1-6, 2019, Revised Selected Papers
The title of a journal, publication series: Lecture Notes in Business Information Processing
Volume: 362
Page range: 56-67
Conference title: BPM 2019 International Workshops
Location of the conference venue: Wien, Austria
Date of the conference: September 1-6, 2019
Publisher: Di Francescomarino, Chiara
Place of publication: Cham
Publishing house: Springer International Publishing
ISBN: 978-3-030-37452-5 , 978-3-030-37453-2
ISSN: 1865-1348
Publication language: English
Institution: Business School > Management Analytics (Juniorprofessur) (Rehse 2020-)
Subject: 004 Computer science, internet
650 Management

Dieser Datensatz wurde nicht während einer Tätigkeit an der Universität Mannheim veröffentlicht, dies ist eine Externe Publikation.




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Hake, Philip ; Rehse, Jana-Rebecca ORCID: 0000-0001-5707-6944 ; Fettke, Peter Supporting complaint management in the medical technology industry by means of deep learning. Di Francescomarino, Chiara Lecture Notes in Business Information Processing 362 56-67 In: Business Process Management Workshops : BPM 2019 International Workshops, Vienna, Austria, September 1-6, 2019, Revised Selected Papers (2019) Cham BPM 2019 International Workshops (Wien, Austria) [Conference or workshop publication]


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BASE: Hake, Philip ; Rehse, Jana-Rebecca ; Fettke, Peter

Google Scholar: Hake, Philip ; Rehse, Jana-Rebecca ; Fettke, Peter

ORCID: Hake, Philip ; Rehse, Jana-Rebecca ORCID: 0000-0001-5707-6944 ; Fettke, Peter

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