A study on the social presence of anthropomorphized chatbots


Biller, Miriam ; Konya-Baumbach, Elisa ; Kuester, Sabine ; Janda, Sergej von



Document Type: Conference presentation
Year of publication: 2020
Conference title: AIRSI2020, Artificial Intelligence & Robotics in Service Interactions: Trends, Benefits, and Challenges
Location of the conference venue: Zaragoza, Spain
Date of the conference: 02.-03.04.2020
Publication language: English
Institution: Business School > ABWL, Marketing & Innovation (Kuester)
Subject: 330 Economics




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Biller, Miriam ; Konya-Baumbach, Elisa ORCID: 0000-0002-7990-8542 ; Kuester, Sabine ORCID: 0000-0003-0985-2288 ; Janda, Sergej von ORCID: 0000-0003-1183-429X A study on the social presence of anthropomorphized chatbots. (2020) AIRSI2020, Artificial Intelligence & Robotics in Service Interactions: Trends, Benefits, and Challenges (Zaragoza, Spain) [Conference presentation]


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