Analysing problem-solving processes in a computer-based office simulation using eye tracking

Mayer, Christian ; Seifried, Jürgen ; Rausch, Andreas

Document Type: Conference presentation
Year of publication: 2020
Conference title: EARLI SIG 27 - Online Measures of Learning Processes Conference 2020
Location of the conference venue: Online
Date of the conference: 14.-16.12.2020
Publication language: English
Institution: Business School > Wirtschaftspädagogik II (Seifried)
Subject: 330 Economics
370 Education
Abstract: To learn more about how knowledge workers solve domain-specific problems, we develop a computer-based office simulation, including typical workplace tools (e.g., e-mail, spreadsheets, ERP-software) and based on an authentic model company. In our study, we use eye tracking to analyse the problem-solving processes of test takers. First, by determining eye-tracking indices such as fixation or saccade duration, we expect to gain insights into behavioural differences among learners and in the effectiveness of interventions within the scenarios. Second, we include facial emotional recognition to supplement our eye-tracking data. Finally, we want to contribute to the emerging research of eye tracking in education and online measure of learning. While this research is on an early stage, we like to discuss research design, analysis issues or other issues related to this work.

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