Toward automated support of complaint handling processes: an application in the medical technology industry


Hake, Philip ; Rehse, Jana-Rebecca ; Fettke, Peter


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DOI: https://doi.org/10.1007/s13740-021-00124-z
URL: https://madoc.bib.uni-mannheim.de/59903
Additional URL: https://link.springer.com/content/pdf/10.1007/s137...
URN: urn:nbn:de:bsz:180-madoc-599033
Document Type: Article
Year of publication: 2021
The title of a journal, publication series: Journal on Data Semantics : JoDS
Volume: 10
Issue number: 1-2
Page range: 41-56
Place of publication: Berlin [u.a.]
Publishing house: Springer
ISSN: 1861-2032 , 1861-2040
Related URLs:
Publication language: English
Institution: Business School > Management Analytics (Juniorprofessur) (Rehse 2020-)
Pre-existing license: Creative Commons Attribution 4.0 International (CC BY 4.0)
Subject: 004 Computer science, internet
650 Management

Dieser Eintrag ist Teil der Universitätsbibliographie.

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BASE: Hake, Philip ; Rehse, Jana-Rebecca ; Fettke, Peter

Google Scholar: Hake, Philip ; Rehse, Jana-Rebecca ; Fettke, Peter

ORCID: Hake, Philip ; Rehse, Jana-Rebecca ORCID: 0000-0001-5707-6944 ; Fettke, Peter

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