Toward automated support of complaint handling processes: an application in the medical technology industry

Hake, Philip ; Rehse, Jana-Rebecca ; Fettke, Peter

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URN: urn:nbn:de:bsz:180-madoc-599033
Document Type: Article
Year of publication: 2021
The title of a journal, publication series: Journal on Data Semantics : JoDS
Volume: 10
Issue number: 1-2
Page range: 41-56
Place of publication: Berlin [u.a.]
Publishing house: Springer
ISSN: 1861-2032 , 1861-2040
Related URLs:
Publication language: English
Institution: Business School > Management Analytics (Juniorprofessur) (Rehse 2020-)
Pre-existing license: Creative Commons Attribution 4.0 International (CC BY 4.0)
Subject: 004 Computer science, internet
650 Management

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Das Dokument wird vom Publikationsserver der Universitätsbibliothek Mannheim bereitgestellt.

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