The social mark of specialized information systems for people with disabilities

Krönung, Julia ; Pethig, Florian

Document Type: Conference or workshop publication
Year of publication: 2019
Book title: Proceedings of the 40th International Conference on Information Systems, ICIS 2019, Munich, Germany, December 15-18, 2019
Page range: 1-17
Conference title: ICIS 2019
Location of the conference venue: München, Germany
Date of the conference: 15.-18.12.2019
Publisher: Krcmar, Helmut ; Fedorowicz, Jane ; Boh, Wai Fong ; Leimeister, Jan Marco ; Wattal, Sunil
Place of publication: Atlanta, GA
Publishing house: AISeL
ISBN: 978-0-9966831-9-7
Publication language: English
Institution: Business School > Enterprise Systems (Höhle 2017-)
Außerfakultäre Einrichtungen > Graduate School of Economic and Social Sciences - CDSB (Business Studies)
Subject: 004 Computer science, internet
Keywords (English): IS adoption , physical disabilities , social markedness , stigma
Abstract: Technological innovations have succeeded to provide assistance in many aspects for the lives of people with disabilities. However, many information systems specifically developed to provide assistance for people with disabilities are rejected because they are linked to a marked status and, therefore, unintentionally establish a segregation between people with disabilities and without disabilities. In this study, we combine stigma consciousness and the degree of disability with perceived usefulness and perceived ease of use to understand the adoption of specialized information systems for people with disabilities. By using data from 108 mobility-impaired users, we show that both stigma consciousness and degree of disability have strong direct impacts on the adoption of a map service specifically developed for people with disabilities. These results show that information systems linked to a marked status may indeed be perceived negatively despite their functional value.

Dieser Eintrag ist Teil der Universitätsbibliographie.

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BASE: Krönung, Julia ; Pethig, Florian

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ORCID: Krönung, Julia ; Pethig, Florian ORCID: 0000-0002-6001-2391

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