Management von Kundenzufriedenheit in der Hotelbranche


Bauer, Hans H. ; Keller, Thomas



URL: http://ub-madoc.bib.uni-mannheim.de/7276
Document Type: Book chapter
Year of publication: 2003
Book title: Kundenzufriedenheit: Konzepte - Methoden -Erfahrungen
Page range: 515-528
Place of publication: Wiesbaden
Edition: 5. Aufl.
Publication language: German
Institution: Business School > ABWL u. Marketing II (Bauer 1993-, Em)
Subject: 330 Economics




Dieser Eintrag ist Teil der Universitätsbibliographie.




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