Customer Satisfaction in Industrial Markets : Dimensional and Multiple Role Issues


Homburg, Christian ; Rudolph, Bettina


DOI: https://doi.org/10.1016/S0148-2963(99)00101-0
URL: http://www.sciencedirect.com/science/article/pii/S...
Document Type: Article
Year of publication: 2001
The title of a journal, publication series: Journal of Business Research : JBR
Volume: 52
Issue number: 1
Page range: 15-33
Place of publication: New York, NY
Publishing house: Elsevier
ISSN: 0148-2963
Publication language: English
Institution: Business School > ABWL u. Marketing I (Homburg)
Subject: 330 Economics

Dieser Eintrag ist Teil der Universitätsbibliographie.




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Homburg, Christian ; Rudolph, Bettina (2001) Customer Satisfaction in Industrial Markets : Dimensional and Multiple Role Issues. Journal of Business Research : JBR New York, NY 52 1 15-33 [Article]


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