Der Zusammenhang zwischen Mitarbeiter- und Kundenzufriedenheit : Bestandsaufnahme und Entwicklung eines theoretischen Bezugsrahmens


Homburg, Christian ; Stock-Homburg, Ruth



URL: http://www.jstor.org/stable/24185677
Document Type: Article
Year of publication: 2001
The title of a journal, publication series: Die Unternehmung : Swiss Journal of Business Research and Practice
Volume: 55
Issue number: 6
Page range: 377-400
Place of publication: Baden-Baden
Publishing house: Nomos
ISSN: 0042-059X
Publication language: German
Institution: Business School > Business-to-Business Marketing, Sales & Pricing (Homburg 1998-)
Subject: 330 Economics




Dieser Eintrag ist Teil der Universitätsbibliographie.




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