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Andrade, Ermeson ; Aa, Han van der ORCID: 0000-0002-4200-4937 ; Leopold, Henrik ; Alter, Steven ; Reijers, Hajo A. Factors leading to business process noncompliance and its positive and negative effects: Empirical insights from a case study. 1 640-649 In: Surfing the IT innovation wave : 22nd Americas Conference on Information Systems (AMCIS 2016) : San Diego, California, USA, 11-14 August 2016, proceedings (2016) Red Hook, NY AMCIS 2016 (San Diego, CA) [Conference or workshop publication]

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