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Boenigk, Silke ; Helmig, Bernd (2013) Why do Donors Donate? Examining the Effects of Organizational Identification and Identity Salience on the Relationships among Satisfaction, Loyalty and Donation Behavior. Journal of Service Research : JSR Thousand Oaks, Calif. [u.a.] 16 4 533-548 [Article]


Helmig, Bernd ; Boenigk, Silke (2012) Nonprofit Management. München [Book]

Boenigk, Silke ; Helmig, Bernd ; Bruhn, Manfred ; Hadwich, Karsten ; Batt, Verena (2012) An empirical investigation of experiences and the link between a service-dominant logic mindset, competitive advantage, and performance of nonprofit organizations. Bruhn, Manfred Customer Experience Wiesbaden 469-499 [Book chapter]

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