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Conference or workshop publication

Seeger, Anna-Maria ; Heinzl, Armin Chatbots often fail! Can anthropomorphic design mitigate trust loss in conversational agents for customer service? Rowe, Frantz ; El Amrani, Redouane ; Limayem, Moez European Conference on Information Systems : ECIS 2021, Paper 12 1-20 In: ECIS 2021 : Proceedings of the Twenty-Ninth European Conference on Information Systems : a virtual AIS Conference, June 14 - 16, 2021 (2021) Atlanta, GA ECIS 2021 (Online) [Conference or workshop publication]

This list was created automatically on Tue Jun 16 05:03:13 2026 CEST