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Conference or workshop publication

Kuhlins, Stefan ; Gutacker, Didier Web-Enabled Voice over IP Call Center - An Open Source Based Implementation. Lorenz, Pascal Networking - ICN 2001, Proceedings of the First IEEE International Conference on Networking 2001, Teil II 2 590-598 In: Networking - ICN 2001 : First International Conference on Networking, Colmar, France, July 9 - 13, 2001; proceedings (2001) Berlin [u.a.] [Conference or workshop publication]

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