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Number of items: 7.

Article

Luo, Xueming ; Wieseke, Jan ; Homburg, Christian (2012) Incentivizing CEOs to build customer- and employee-firm relations for higher customer satisfaction and firm value. Journal of the Academy of Marketing Science New York, NY 40 6 745-758 [Article]

Luo, Xueming ; Homburg, Christian ; Wieseke, Jan (2010) Customer satisfaction, analyst stock recommendations, and firm value. Journal of Marketing Research : JMR Chicago, IL 47 6 1041-1058 [Article]

Luo, Xueming ; Homburg, Christian (2008) Satisfaction, Complaint, and the Stock Value Gap. Journal of Marketing : JM Thousand Oaks, CA 72 4 29-43 [Article]

Luo, Xueming ; Homburg, Christian (2007) Neglected Outcomes of Customer Satisfaction. Journal of Marketing : JM Thousand Oaks, CA 71 2 133-149 [Article]

Conference or workshop publication

Borchers, Oliver ; Kuester, Sabine

Vector space models of brands. Luo, Xueming 98 In: 40th Annual ISMS Marketing Science Conference : June 13 - 16, 2018, Fox School of Business, Temple University, Philadelphia, PA (2018) Catonsville, MD 40th Annual ISMS Marketing Science Conference (2018) (Philadelphia, PA) [Conference or workshop publication]

Working paper

Luo, Xueming ; Homburg, Christian ; Wieseke, Jan (2009) Customer Satisfaction, Analyst Stock Recommendations, and Firm Value.

Reihe: Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung Mannheim W127e [Working paper]

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Homburg, Christian ; Luo, Xueming (2006) Neglected Outcomes of Customer Satisfaction.

Reihe: Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung Mannheim W101 [Working paper]

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Citation

Article

Conference or workshop publication

Working paper