A note on improving process efficiency in panel surveys with paradata

DOI:	https://doi.org/10.1177/1525822X14538205
URL:	http://fmx.sagepub.com/content/27/1/55
Dokumenttyp:	Zeitschriftenartikel
Erscheinungsjahr:	2015
Titel einer Zeitschrift oder einer Reihe:	Field Methods
Band/Volume:	27
Heft/Issue:	1
Seitenbereich:	55-65
Ort der Veröffentlichung:	Thousand Oaks, Calif.
Verlag:	Sage Publ.
ISSN:	1525-822X , 1552-3969
Sprache der Veröffentlichung:	Englisch
Einrichtung:	Außerfakultäre Einrichtungen > MZES - Arbeitsbereich A
Fachgebiet:	300 Sozialwissenschaften, Soziologie, Anthropologie
Abstract:	Call scheduling is a challenge for surveys around the world. Unlike cross-sectional surveys, panel surveys can use information from prior waves to enhance call-scheduling algorithms. Past observational studies showed the benefit of calling panel cases at times that had been successful in the past. This article is the first to experimentally assign panel cases to previously beneficial call windows. The results from a large-scale national survey in Germany show modest efficiency gains measured in number of call attempts needed until first contact but no gains in efficiency to gain cooperation.