Can conversational interviewing improve survey response quality without increasing interviewer effects?

West, Brady T. ; Conrad, Frederick G. ; Kreuter, Frauke ; Mittereder, Felicitas

Additional URL:
Document Type: Article
Year of publication: 2018
The title of a journal, publication series: Journal of the Royal Statistical Society. Series A, Statistics in Society
Volume: 181
Issue number: 1
Page range: 181-203
Place of publication: Oxford
Publishing house: Wiley-Blackwell
ISSN: 0035-9238 , 1467-985X
Publication language: English
Institution: Außerfakultäre Einrichtungen > Mannheim Centre for European Social Research - Research Department A
School of Social Sciences > Statistik u. Sozialwissenschaftliche Methodenlehre (Kreuter 2014-2020)
Subject: 300 Social sciences, sociology, anthropology
Abstract: Several studies have shown that conversational interviewing (CI) reduces response bias for complex survey questions relative to standardized interviewing. However, no studies have addressed concerns about whether CI increases intra-interviewer correlations (IICs) in the responses collected, which could negatively impact the overall quality of survey estimates. The paper reports the results of an experimental investigation addressing this question in a national face-to-face survey. We find that CI improves response quality, as in previous studies, without substantially or frequently increasing IICs. Furthermore, any slight increases in the IICs do not offset the reduced bias in survey estimates engendered by CI.

Dieser Eintrag ist Teil der Universitätsbibliographie.

Metadata export


+ Search Authors in

+ Page Views

Hits per month over past year

Detailed information

You have found an error? Please let us know about your desired correction here: E-Mail

Actions (login required)

Show item Show item