Can conversational interviewing improve survey response quality without increasing interviewer effects?


West, Brady T. ; Conrad, Frederick G. ; Kreuter, Frauke ; Mittereder, Felicitas


DOI: https://doi.org/10.1111/rssa.12255
URL: http://onlinelibrary.wiley.com/doi/10.1111/rssa.12...
Additional URL: https://www.researchgate.net/publication/311566391...
Document Type: Article
Year of publication: 2018
The title of a journal, publication series: Journal of the Royal Statistical Society / Series A, Statistics in Society
Volume: 181
Issue number: 1
Page range: 181-203
Place of publication: London
Publishing house: Wiley-Blackwell
ISSN: 0035-9238 , 0964-1998
Publication language: English
Institution: Außerfakultäre Einrichtungen > Mannheim Centre for European Social Research - Research Department A
School of Social Sciences > Statistik u. Sozialwissenschaftliche Methodenlehre (Kreuter 2014-)
Subject: 300 Social sciences, sociology, anthropology
Abstract: Several studies have shown that conversational interviewing (CI) reduces response bias for complex survey questions relative to standardized interviewing. However, no studies have addressed concerns about whether CI increases intra-interviewer correlations (IICs) in the responses collected, which could negatively impact the overall quality of survey estimates. The paper reports the results of an experimental investigation addressing this question in a national face-to-face survey. We find that CI improves response quality, as in previous studies, without substantially or frequently increasing IICs. Furthermore, any slight increases in the IICs do not offset the reduced bias in survey estimates engendered by CI.

Dieser Eintrag ist Teil der Universitätsbibliographie.




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West, Brady T. ; Conrad, Frederick G. ; Kreuter, Frauke ORCID: 0000-0002-7339-2645 ; Mittereder, Felicitas (2018) Can conversational interviewing improve survey response quality without increasing interviewer effects? Journal of the Royal Statistical Society / Series A, Statistics in Society London 181 1 181-203 [Article]


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