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Disarming prejudice: how ease of use mitigates the detrimental effect of IT-based stereotype threat on the IT task performance of older adults
Noeltner, Markus
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Krönung, Julia
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Kuhlmann, Beatrice G.
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URL:
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https://aisel.aisnet.org/icis2019/behavior_is/beha...
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Dokumenttyp:
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Konferenzveröffentlichung
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Erscheinungsjahr:
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2020
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Buchtitel:
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40th International Conference on Information Systems (ICIS 2019) : Munich, Germany, 15-18 December 2019
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Seitenbereich:
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1-18
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Veranstaltungstitel:
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ICIS 2019
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Veranstaltungsort:
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München, Germany
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Veranstaltungsdatum:
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15.-18.12.2019
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Ort der Veröffentlichung:
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Red Hook, NY
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Verlag:
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Curran Associates, Inc.
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ISBN:
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978-1-71380-618-9 , 978-3-030-22493-6
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Sprache der Veröffentlichung:
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Englisch
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Einrichtung:
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Fakultät für Sozialwissenschaften > Kognitive Psychologie mit Schwerp. Kognitives Altern (Kuhlmann 2015-)
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Fachgebiet:
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150 Psychologie
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Abstract:
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We propose that although just an oversimplified picture, the stereotype that older adults cannot use IT turns into a real threat to older adults on IT tasks. We find in an experiment with 96 older adults on a municipality website that the stereotype of not being able to use IT creates a toxic cognitive load in the minds of older adults, which in turn significantly impairs their information search on the website. Based on cognitive load as a theoretical leverage point for an intervention against IT-based stereotype threat, our results furthermore highlight that increasing a website’s ease of use effectively protects older adults against the stereotype about their inability in the IS domain. We offer in this paper a theoretically-grounded starting point for disarming prejudice in the digital transformation of societies.
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 | Dieser Eintrag ist Teil der Universitätsbibliographie. |
 Suche Autoren in
BASE:
Noeltner, Markus
;
Krönung, Julia
;
Kuhlmann, Beatrice G.
Google Scholar:
Noeltner, Markus
;
Krönung, Julia
;
Kuhlmann, Beatrice G.
ORCID:
Noeltner, Markus, Krönung, Julia and Kuhlmann, Beatrice G.  ORCID: https://orcid.org/0000-0002-3235-5717
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