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Let’s stay in touch : frequency (but not mode) of interaction between leaders and followers predicts better leadership outcomes
Wroblewski, Daniel
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Scholl, Annika
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Ditrich, Lara
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Pummerer, Lotte
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Sassenberg, Kai
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DOI:
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https://doi.org/10.1371/journal.pone.0279176
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URL:
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https://journals.plos.org/plosone/article?id=10.13...
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URN:
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urn:nbn:de:bsz:180-madoc-714036
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Document Type:
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Article
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Year of publication:
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2022
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The title of a journal, publication series:
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PLOS ONE
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Volume:
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17
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Issue number:
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12, article e0279176
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Page range:
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1-27
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Place of publication:
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San Francisco, CA
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Publishing house:
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PLOS
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ISSN:
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1932-6203
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Related URLs:
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Publication language:
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English
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Institution:
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School of Social Sciences > Sozialpsychologie und Mikrosoziologie (Stavrova 2025-)
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Pre-existing license:
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 Creative Commons Attribution 4.0 International (CC BY 4.0)
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Subject:
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150 Psychology
300 Social sciences, sociology, anthropology
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Abstract:
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Successful leadership requires leaders to make their followers aware of expectations regarding the goals to achieve, norms to follow, and task responsibilities to take over. This awareness is often achieved through leader-follower communication. In times of economic globalization and digitalization, however, leader-follower communication has become both more digitalized (virtual, rather than face-to-face) and less frequent, making successful leader-follower-communication more challenging. The current research tested in four studies (three preregistered) whether digitalization and frequency of interaction predict task-related leadership success. In one cross-sectional (Study 1, N = 200), one longitudinal (Study 2, N = 305), and one quasi-experimental study (Study 3, N = 178), as predicted, a higher frequency (but not a lower level of digitalization) of leader-follower interactions predicted better task-related leadership outcomes (i.e., stronger goal clarity, norm clarity, and task responsibility among followers). Via mediation and a causal chain approach, Study 3 and Study 4 (N = 261) further targeted the mechanism; results showed that the relationship between (higher) interaction frequency and these outcomes is due to followers perceiving more opportunities to share work-related information with the leaders. These results improve our understanding of contextual factors contributing to leadership success in collaborations across hierarchies. They highlight that it is not the digitalization but rather the frequency of interacting with their leader that predicts whether followers gain clarity about the relevant goals and norms to follow and the task responsibilities to assume.
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 | Das Dokument wird vom Publikationsserver der Universitätsbibliothek Mannheim bereitgestellt. |
 | Dieser Datensatz wurde nicht während einer Tätigkeit an der Universität Mannheim veröffentlicht, dies ist eine Externe Publikation. |
 Search Authors in
BASE:
Wroblewski, Daniel
;
Scholl, Annika
;
Ditrich, Lara
;
Pummerer, Lotte
;
Sassenberg, Kai
Google Scholar:
Wroblewski, Daniel
;
Scholl, Annika
;
Ditrich, Lara
;
Pummerer, Lotte
;
Sassenberg, Kai
ORCID:
Wroblewski, Daniel ; Scholl, Annika ; Ditrich, Lara ; Pummerer, Lotte  ORCID: 0000-0002-4859-6849 ; Sassenberg, Kai
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