Towards a Framework to Structure and Assess Strategic IT/IS Management

Riempp, Gerold ; Müller, Benjamin ; Ahlemann, Frederik

Document Type: Conference or workshop publication
Year of publication: 2008
Book title: Proceedings of the 16. European Conference on Information Systems (ECIS 2008)
Page range: 2484-2495
Location of the conference venue: Galway, Ireland
Date of the conference: June 9th - 11th, 2008
Publisher: Golden, Willie
Place of publication: Galway
Publishing house: J.E. Cairnes Grad. School of Business & Public Policy
Publication language: English
Institution: Business School > Wirtschaftsinformatik IV (Mädche 2009-2015)
Subject: 330 Economics
Abstract: This paper proposes a reference framework for strategic IT/IS management (SITISM) that structures the fields of action and decision-making of senior IT managers. Since there have been approaches to do so in the past, we integrate models described in literature. We then use extensive field work to construct and evaluate our framework. We argue that structuring SITISM leads to comparability. Therefore we use our framework as a foundation to assess a corporate IT/IS department, thereby further evaluating our approach. To prepare this assessment we have conducted a longitudinal study that uses a set of questionnaires derived from our proposed SITISM reference framework. The data gathered from 129 responses serves as a basis for the comparative assessment. The suggested reference framework proves to be a viable approach to structure the domain of SITISM in various organizational settings, especially taking into account the market-oriented transition of IT/IS departments. We used an in-depth field study for evaluation purposes. It supports our suggestion that the framework allows for the comparability needed for assessment projects. On these grounds, the research reported on in this paper contributes to the discipline of strategic IT/IS management by giving a new impulse to structure this complex and changing domain.
Additional information: Online Ressource

Dieser Datensatz wurde nicht während einer Tätigkeit an der Universität Mannheim veröffentlicht, dies ist eine Externe Publikation.

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