Crowdsourcing information systems - a systems theory perspective

Geiger, David ; Rosemann, Michael ; Fielt, Erwin

Document Type: Conference or workshop publication
Year of publication: 2011
Book title: Proceedings of the Australiasian Conference on Information Systems ACIS 2011 - "Identifying the Information Systems Discipline", Sydney, Australia, 30th November - 2nd December 2011
Page range: Paper 33
Conference title: 22nd ACIS
Location of the conference venue: Sydney, Australia
Date of the conference: 29.11.-02.12.2011
Publisher: Seltsikas, Philip
Place of publication: Atlanta, Ga.
Publishing house: AISeL
ISBN: 978-1-74210-239-9
Publication language: English
Institution: Außerfakultäre Einrichtungen > Graduate School of Economic and Social Sciences - CDSB (Business Studies)
Business School > Wirtschaftsinformatik III (Schader -2015)
Subject: 004 Computer science, internet
330 Economics
Keywords (English): Crowdsourcing, systems theory, crowdsourcing systems, crowd services, information systems
Abstract: Crowdsourcing harnesses the potential of large and open networks of people. It is a relatively new phenomenon and attracted substantial interest in practice. Related research, however, lacks a theoretical foundation. We propose a system- theoretical perspective on crowdsourcing systems to address this gap and illustrate its applicability by using it to classify crowdsourcing systems. By deriving two principal dimensions from theory, we identify four fundamental types of crowdsourcing systems that help to distinguish important features of such systems. We analyse their respective characteristics and discuss implications and requirements for various aspects related to the design of such systems. Our results demonstrate that systems theory can inform the study of crowdsourcing systems. The identified system types and the implications on their design may prove useful for researchers to frame future studies and for practitioners to identify the right crowdsourcing systems for a particular purpose.
Additional information: Online-Ressource

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