An empirical investigation of experiences and the link between a service-dominant logic mindset, competitive advantage, and performance of nonprofit organizations

Document Type:	Book chapter
Year of publication:	2012
Book title:	Customer Experience
Page range:	469-499
Publisher:	Bruhn, Manfred
Place of publication:	Wiesbaden
Publishing house:	Springer Gabler
ISBN:	978-3-8349-4000-1
Publication language:	English
Institution:	Business School > ABWL, Public & Non Profit Management (Helmig 2008-)
Subject:	000 Generalities 330 Economics

Dieser Eintrag ist Teil der Universitätsbibliographie.

BASE: Boenigk, Silke ; Helmig, Bernd ; Bruhn, Manfred ; Hadwich, Karsten ; Batt, Verena

Google Scholar: Boenigk, Silke ; Helmig, Bernd ; Bruhn, Manfred ; Hadwich, Karsten ; Batt, Verena

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