Anything Relationship Management as a basis for Global Process Management in Network Enterprises

Britsch, Johannes ; Kölmel, Bernhard

Document Type: Conference or workshop publication
Year of publication: 2012
Book title: Enterprise Interoperability: I-ESA'12 Proceedings
Page range: 227-233
Date of the conference: 22.03.2012
Publisher: Zelm, Martin
Place of publication: Hoboken, NJ
Publishing house: Wiley
ISBN: 978-1-84821-426-2
Publication language: English
Institution: Business School > Mittelstandsforschung u. Entrepreneurship (Woywode)
Subject: 330 Economics
Keywords (English): GloNet , xRM , Anything Relationship Management , Networked Companies
Abstract: This paper explains how Anything Relationship Management (xRM) forms the basis for globally networked companies. xRM has good chances of becoming a widely used concept. For the future, we expect xRM to cover a multitude of business aspects and to integrate physical objects into relationship structures of organizations. Within the EU research project GloNet (Glocal enterprise network focusing on customer-centric collaboration) the xRM approach is applied in real life settings.

Dieser Eintrag ist Teil der Universitätsbibliographie.

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