Return on investment in higher education retention: Systematic focus on actionable information from data analytics

Gibson, David ; Huband, Simon ; Ifenthaler, Dirk ; Parkin, Eric

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Document Type: Conference or workshop publication
Year of publication: 2018
Book title: ASCILITE 2018 Australasian Society for Computers in Learning in Tertiary Education : Deakin University, Geelong, Australia, 25-28 November 2018, Conference Proceedings
Page range: 374-379
Conference title: ASCILITE 2018
Location of the conference venue: Geelong, Australia
Date of the conference: 25-28.11.2018
Publisher: Campbell, Malcolm
Place of publication: Tugun, Australia
Publishing house: Australasian Society for Computers in Learning in Tertiary Education
Publication language: English
Institution: Business School > Wirtschaftspädagogik, Technologiebasiertes Instruktionsdesign (Ifenthaler 2015-)
Subject: 004 Computer science, internet
Abstract: This article describes the human and technical infrastructure analytics capabilities that have evolved at a university in Western Australia, which have been applied to curriculum and learning data with a focus on the return on investment (ROI) of improving retention. The ROI approach has been used to highlight the benefits of further inquiry and action by decision-makers from the classroom level to school and faculty levels. The article will briefly describe the capability developed and methods underpinning continuous on-demand production of analyses and insights aimed to stimulate inquiry and action to improve retention.

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