Gravitation of SaaS-centric cloud platforms

Halckenhäußer, André ; Heinzl, Armin ; Spohrer, Kai

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Document Type: Book chapter
Year of publication: 2020
Book title: The Routledge companion to managing digital outsourcing
Page range: 245-268
Publisher: Beulen, Erik ; Ribbers, Piet M. A.
Place of publication: London
Publishing house: Routledge
ISBN: 978-1-138-48937-0 , 978-1-351-03778-5
Publication language: English
Institution: Business School > ABWL u. Wirtschaftsinformatik I (Heinzl 2002-)
Subject: 330 Economics
Abstract: SaaS-centric Cloud platforms, i.e., platforms that provide marketplaces to trade and execute SaaS solutions, are becoming increasingly important. In creating marketplaces, platform providers open new sales and marketing opportunities for third-party developers of Cloud-based software. Prior research focused on platforms’ development capabilities but left their distribution and transaction facilitation capabilities largely unconsidered. Nonetheless, distribution channels constitute a crucial element in the business model of SaaS-centric Cloud platforms. Addressing this gap, our study examines how and why SaaS-centric Cloud platforms gravitate, i.e., which factors help them attract and retain participants. Our qualitative exploration is based on four case studies of different SaaS-centric Cloud platforms. Our findings suggest the existence of two sets of catalyzing and inhibiting factors for platform gravitation which are contingent upon the platform type. This study contributes to research on Cloud platforms, ecosystem governance and integration issues related to Cloud computing. The examination of the identified factors opens promising avenues for future research.

Dieser Eintrag ist Teil der Universitätsbibliographie.

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