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Mobile marketing : an empirical investigation of consumer perceptions and behaviors
Barth, Madeline
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Dokumenttyp:
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Dissertation
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Erscheinungsjahr:
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2021
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Ort der Veröffentlichung:
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Mannheim
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Hochschule:
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Universität Mannheim
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Gutachter:
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Kuester, Sabine
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Datum der mündl. Prüfung:
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6 Mai 2021
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Sprache der Veröffentlichung:
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Englisch
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Einrichtung:
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Fakultät für Betriebswirtschaftslehre > Marketing & Innovation (Kuester 2005-)
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Fachgebiet:
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330 Wirtschaft
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Freie Schlagwörter (Englisch):
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mobile marketing , information processing , tone of voice , personalization , fear of missing out , cognitive appraisal , consumer coping
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Abstract:
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Although mobile marketing has become a strategic priority, many companies continue to struggle to realize its full potential. Thus, the overarching aim of this dissertation is to explore how companies can effectively design mobile marketing and to generate an understanding of consumer responses to specific mobile marketing stimuli and the underlying psychological processes that drive these consumer responses. Study 1 analyzes how companies can successfully communicate mobile marketing and examines consumers’ processing of the mobile marketing stimuli. Study 2 focuses on consumers’ fear of missing out (FOMO) and investigates its triggers and consequences in a mobile marketing context. Overall, this dissertation offers insights for researchers and practitioners regarding the effective design of mobile marketing and consumers’ response mechanisms to mobile marketing stimuli.
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 | Dieser Eintrag ist Teil der Universitätsbibliographie. |
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