Messung und Management von Kundenzufriedenheit am Beispiel von Finanzdienstleistungen


Homburg, Christian ; Werner, Harald



Document Type: Article
Year of publication: 1997
The title of a journal, publication series: Finanzierung, Leasing, Factoring : FLF
Volume: 44
Issue number: 3
Page range: 89-96
Place of publication: Frankfurt a. M.
Publishing house: Verl. für Absatzwirtschaft
ISSN: 0174-3163
Publication language: German
Institution: Business School > Business-to-Business Marketing, Sales & Pricing (Homburg 1998-)
Subject: 330 Economics




Dieser Eintrag ist Teil der Universitätsbibliographie.




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