Airport operations management, Mixed integer programming, Staff scheduling, Tour scheduling
Abstract:
This paper addresses operation models for workforce planning for check-in systems at airports.
We characterize different tasks of the hierarchical workforce planning problem with
time-dependent demand. A binary linear programming formulation is developed for the
fortnightly tour scheduling problem with flexible employee contracts. This binary programming
model is solved for optimality by CPLEX for real-world demand scenarios with
different workforce sizes. The numerical study analyzes the impact of the degree of flexibility
and economies of scale. The model formulation is extended to generate convenient
tours with regard to employee preferences.
Dieser Datensatz wurde nicht während einer Tätigkeit an der Universität Mannheim veröffentlicht, dies ist eine Externe Publikation.
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