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The benefits of flexible fulfillment center assignments in attended home delivery
Seifried, Kilian
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Agatz, Niels
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Fleischmann, Moritz
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Dokumenttyp:
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Präsentation auf Konferenz
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Erscheinungsjahr:
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2017
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Veranstaltungstitel:
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VeRoLog
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Veranstaltungsort:
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Amsterdam, Netherlands
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Veranstaltungsdatum:
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10 July 2017
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Sprache der Veröffentlichung:
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Englisch
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Einrichtung:
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Fakultät für Betriebswirtschaftslehre > ABWL u. Logistik (Fleischmann 2009-)
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Fachgebiet:
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380 Handel, Kommunikation, Verkehr
510 Mathematik
650 Management
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Fachklassifikation:
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MSC:
90B06,
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Abstract:
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Attended home delivery in narrow time windows is the prevailing service model in internet grocery retailing. E-grocers typically serve their customers from one or more dedicated e-fulfillment centers. To simplify planning, each fulfillment center is often responsible for a fixed delivery region. In this contribution, we investigate the benefits of allowing flexibility in the assignment customers to fulfillment centers from a routing perspective. The underlying routing problem can be characterized by a multi-depot vehicle routing problem with time windows.
We analyze the advantages of a flexible assignment as compared to a decomposed planning per fulfillment center by using a new exact mixed-integer programming model and a state-of-the-art heuristic. In addition, we investigate the impact of different factors on this benefit and the associated solutions.
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