Organizations increasingly rely on digital innovations to improve their procurement process. Yet, past evidence suggests that the investment in digital innovations per se does not guarantee enhanced organizational performance. This study proposes that digital procurement processes serve as a catalyst in transforming digital investments into higher value for a firm. Based on different empirical surveys the present study sheds light on these issues. The findings provide new perspectives on how technology and business trends affect the digitalization of the procurement process and how these benefits can best be leveraged.
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