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Seeger, Anna-Maria ; Heinzl, Armin Chatbots often fail! Can anthropomorphic design mitigate trust loss in conversational agents for customer service? Rowe, Frantz ; El Amrani, Redouane ; Limayem, Moez European Conference on Information Systems : ECIS 2021, Paper 12 1-20 In: ECIS 2021 : Proceedings of the Twenty-Ninth European Conference on Information Systems : a virtual AIS Conference, June 14 - 16, 2021 (2021) Atlanta, GA ECIS 2021 (Online) [Konferenzveröffentlichung]

Hoffmann, Philipp

; Mateja, Deborah ; Spohrer, Kai

; Heinzl, Armin Socio-behavioral elements in data-driven requirements engineering: The case of enterprise cloud software. Rowe, Frantz European Conference on Information Systems : ECIS 2020, Paper 172 1-16 In: 28th European Conference on Information Systems (ECIS2020) : an Online AIS Conference, June 15-17, 2020 (2020) Atlanta, GA ECIS 2020 (Online) [Konferenzveröffentlichung]

Karwatzki, Sabrina ; Trenz, Manuel ; Veit, Daniel J. Yes, firms have my data but what does it matter? Measuring privacy risks. Bednar, Peter M. ; Frank, Ulrich ; Kautz, Karlheinz European Conference on Information Systems : ECIS 2018, Paper 184 1-16 In: ECIS 2018 : Proceedings of the 26th European Conference on Information Systems : June 23 - 28, 2018, Portsmouth, UK (2018) Atlanta, GA ECIS 2018 (Portsmouth, UK) [Konferenzveröffentlichung]

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